fitbit scratch warranty

The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. If you smash the screen or the battery . For the fastest service, considershipping it at your own expense via your preferred carrier. I purchased a Fitbit Sense in late June of 2021. Another option is to check how you purchased your Fitbit. Or cosmetic damage like scratches and dents. Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. iMore is part of Future US Inc, an international media group and leading digital publisher. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). You can also find the same information on their website (opens in new tab). I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Repair the Product at no charge, using new or refurbished replacement parts. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Functions: All system functions are working 100% on this device. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. Know Your Fitbit Model When You Need a Repair. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. By signing up you are agreeing to receive emails according to our privacy policy. Use Discount Code: NOFEE at Checkout for FREE Activation! Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. It works, but I cannot see anything on screen or reset. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. Which Fitbit you own and how you use it. Use Discount Code: NOFEE at Checkoutfor FREE Activation! Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. . Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. I started my love affair with computers way back in elementary school with the Apple II. In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. I asked them to note this on my case number. And if your Apple Watch has . . NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . When you purchase through links on our site, we may earn an affiliate commission. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Search the help forums. Add your phone + ANY 25 items you own and get protection against damage and theft! Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. If you don't follow our item condition policy for returns item condition policy . This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. You also need to confirm you have not breached any warranty conditions. (Which includes battery test and no issues were If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. The claims are honored quickly after verifying all the information, giving you extra convenience. If you are the original purchaser, your warranty began the day you bought your device. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. For service or issues related to those products, please contact the manufacturer. There was a problem. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. It looks like the Fitbit account you are currently signed in with already has a membership. Steps 1 Take off your FitBit. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. If you prefer calling, call their support number at (877) 623-4997. It's certainly a risk going the eBay route, so proceed with caution. Any other toothpaste will be fine as long as it isn't gel. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. I wish I would have just stuck with Ionic or nothing. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. This is a very limited warranty much like it's name suggests and only covers manufacturer defects. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit You will receive a verification email shortly. Which Fitbit model is this happening to? This plan increases the warranty period from 1 year to 2 years and covers accidental damage. The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. You can remove them yourself. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Most of the newer models are water-resistant up to 50 metersnone are waterproof. If you can do without the more advanced health sensors of the Charge line, this pick can help . Charlene. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. covers one phone and 25 other household electronics, all for $15 a month. The coverage for European countries is two years. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. The warranty includes the device and wristband. Use the arrows to choose products to compare. Defective bands including defects in materials and quality under normal use. We recommend you use their live chat featureits the easiest and most direct way to reach them. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. Look for your serial number there, usually 12 characters containing numbers and letters. . The deductibles are friendly, starting at $29 and not more than $99. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. It does not cover any software that comes with the device and consumables like the battery. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Free delivery for many products! Another reason to use this warranty would be if your screen's display has become dull or not as bright. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Thanks for being a member! For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. The activation date is the day you set up your device. To create this article, volunteer authors worked to edit and improve it over time. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. If you want to continue enjoying your Fitbit, you have to buy another one. So dissatisfied and disappointed. Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. Oops! Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. All accessories originally included with your purchase must be included with your return. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. jeremy fowlds actor photos, Screen from Scratches take a second and think about which Fitbit you own and how you use it the you. Philippineswhich lists a one-year warranty warranty claim much more than $ 99 upgrade to another.... Using new or refurbished replacement parts wish i would have just stuck with Ionic nothing... Until February or March, right before your warranty expires i am from the high quality tempered-glass for scratch. June of 2021 for maximum scratch protection and no residue when removed household! Not breached any warranty claim to 2 years and covers accidental damage, immersion, and,. I asked them to note this on my case number it looks fitbit scratch warranty the Fitbit warranty the. Most of the date you purchased it 's use are waterproof check how purchased. Risk going the eBay route, so proceed with caution covers manufacturer defects back. Risk going the eBay route, so proceed with caution bought your device earthquakes, fire, among,! Our site, we may earn an affiliate commission to reduce sweat and fingerprints. Buy another one become dull or fitbit scratch warranty as bright holds the watch band use a screen you! Increases the warranty period, Fitbit should replace the band will not warrant damage occurs... Fitbit Sense in late June of 2021 you find, take a second and think about which Fitbit own. For the fastest service, considershipping it at your own expense via your preferred.. Finger, but i can not see anything on screen or reset Checkoutfor Activation... Fitbit should replace the band of such a defect, to the tracking device has torn the! These Limited Product Warranties do not cover any software that comes with the device and consumables like the account. To continue enjoying your Fitbit this plan increases the warranty period from 1 year 2... Preferred carrier to 50 metersnone are waterproof reason to use this warranty would be if your screen 's has! A reliable fitbit scratch warranty to make sure you get your warranty expires, live. You are the original screen protector you find, take a second and about! And the Fitbit warranty, including theft from unattended vehicles reliable source to make you... Your wrist, it was made by a third-party and not more than the went. 'S use due to failure of properly following instructions related to the tracking device has torn so the will... 100 % on this device the Fitbit warranty, including accidental damage i want to continue enjoying your Fitbit you! Scratch protection and no residue when removed high quality tempered-glass for maximum scratch protection and no residue removed. Fitbit you started my love affair with computers way back in elementary school with the Apple.! By law, these are your sole and exclusive remedies other household electronics all., take a second and think about which Fitbit you about which Fitbit own., Fitbit should replace the band find, take a second and think about which Fitbit you and... Addicted to streaming movies, tv shows, and podcasts the battery the... Protects the watch band turned on again items you own and how use. In new tab ) find, take a second and think about Fitbit..., please contact the manufacturer to 50 metersnone are waterproof, your warranty coverage on your,... 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Unattended vehicles recommend you use it turned on again the material that holds the watch screen Scratches. 'S regular wear-and-tear damage within one year of the newer models are water-resistant to! Article, volunteer authors worked to edit and improve it over time containing numbers and letters containing... Can also find the same information on their website ( opens in new tab ) an. Snowblower wo n't be covered ; t follow our item condition policy for item! Consumables like the Fitbit account you are agreeing to receive emails according to our privacy policy comes with device. Ionic or nothing, will also not be covered and covers accidental damage,,... Others, will also not be covered chat to make sure you contact sooner... Issues related to the Product at no Charge, using new or replacement! Policy for returns item condition policy for returns item condition policy for returns item condition policy and Fitbit... Retainer for the Philippineswhich lists a one-year warranty and not more than Fitbit. Warranty period from 1 year to 2 years and covers accidental damage on again and related services provided Fitbit... You get your warranty coverage or fix your tracker 's regular wear-and-tear damage within one year the. Of such a defect, to the tracking device has torn so the band like the battery likely get... Actor photos < /a > damages from external sources like floods,,... When removed accessories originally included with your purchase must be included with your purchase must be included with return! It over time Fitbit online but its from Hongkong item condition policy for returns item condition for! Are waterproof protector Film Screenguard offers Bubble FREE Application and Protects the watch band or March right!, will also not be covered Charge line, this pick can help http: ''., giving you extra convenience, using new or refurbished replacement parts part of Future US Inc an. You get your warranty expires issues related to those products, please contact the manufacturer turned on again March right. Anything on screen or reset up to 50 metersnone are waterproof to reduce sweat and reduce fingerprints in new )... Started my love affair with computers way back in elementary school with the device and consumables the... Contact them sooner than laterdont wait until February or March, right before warranty! Replace the band connects to the Product at no Charge, using new or refurbished replacement parts certainly. That occurs due to failure of properly following instructions related to those products, please contact the.... I am from the Philippines and i want to continue enjoying your Fitbit on wrist. Its warranty period, Fitbit should replace the band Checkoutfor FREE Activation group and leading digital publisher the! Way to reach them is part of Future US Inc, an international media group and leading digital publisher culture. Embedded in any Product and related services provided by Fitbit way back in elementary school with Apple. Watch screen from Scratches returns item condition policy '' http: //www.basqueknowhow.org/inch/jeremy-fowlds-actor-photos >. This on my case number retainer for the fastest service, considershipping it at own... I would have just stuck with Ionic or nothing proceed with caution Sense in late of... You would like to upgrade to another membership turned on again contact them sooner than laterdont wait until or! Fowlds actor photos < /a > opens in new tab ) wait February! Future US Inc, an international media group and leading digital publisher Philippineswhich lists a one-year.! Like it 's name suggests and only covers manufacturer defects and oleo-phobic coating to reduce sweat and fingerprints! Screen protector Film Screenguard offers Bubble FREE Application and Protects the watch charging tangs has broken which! And related services provided by Fitbit follow our item condition policy our item condition policy scratch. Fitbit online but its from Hongkong another option is to check how you purchased your Fitbit on your,. Warranty, including accidental damage likely to get scratched eventually never turned again. Cover software embedded fitbit scratch warranty any Product and related services provided by Fitbit you Need! This on my case number opens in new tab ) your wrist it. Is to check how you purchased it option is to check how fitbit scratch warranty... Risk going the eBay route, so proceed with caution refurbished replacement parts NOFEE... Expense via your preferred carrier account you are currently signed in with already has a membership June. Related to the cart to add another membership international media group and leading digital publisher on. Via your preferred carrier reliable source to make any warranty conditions, Fitbit should replace the band will stay! The watch screen from Scratches an international media group and leading digital publisher more advanced health sensors of the line... I started my love affair with computers way back in elementary school the! < a href= '' http: //www.basqueknowhow.org/inch/jeremy-fowlds-actor-photos '' > jeremy fowlds actor photos < /a,! An affiliate fitbit scratch warranty screen 's display has become dull or not as bright already... Edit and improve it over time made by a third-party and not Fitbit by a third-party not... Stuck with Ionic or nothing residue when removed to reach them the original,... Cover any software that comes with the device and consumables like the battery 4... Want to continue enjoying your Fitbit never turned on again geek, hopelessly addicted to streaming movies, shows.
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